Receiving a body care treatment for the first time can make plenty of questions arise. To make sure you enjoy the experience to the fullest and leave your worries behind, we’ve compiled some information that may just contain the answers you’ve been looking for.
What to Choose
Take some time to consider what you want from your treatment. Are you looking for a moment of pure relaxation? Is there a specific skin issue you’d like to address? Has a friend recommended a treatment? Review our many body care treatments and choose the right experience for you. From there, you can book your treatment online or by phone. If you’re still unsure, feel free to call our Contact Centre or use the chat option and one of our agents will be happy to help you make your choice.
What to Bring
If you will only be enjoying a body care treatment during your visit to the spa village, you do not have to bring anything with you. We do recommend you bring comfortable clothes so you may slip back into them after your treatment.
However, if you will be partaking in the thermal experience before or after your treatment, you must bring the following items:
A bathing suit;
Sandals;
Your electronic ticket;
A reusable water bottle (optional).
If you’d like to enhance your spa experience further, we recommend bringing a book, your favourite lip balm, a warm hat for chiller days as well as sunscreen and sunglasses fur sunny ones.
You may leave all your other personal belongings behind. We’ll happily take care of towels, robes and everything else. Food and beverages can be purchased on-site with your RFID bracelet and you are invited to refill your water bottle in provided hydration stations.
What to Wear
Although we recommend removing your clothes to enjoy your treatment, we respect the choice of our guests who prefer to keep their undergarments on. Remember, you will be covered at all times by a sheet to respect your privacy. Only the parts of your body that are massaged, exfoliated or moisturized will be uncovered.
Where to Go
On the day of your visit, head to our relaxation lounge 15 minutes before your appointment to fill out your health questionnaire. If you have made a reservation for the thermal experience as well, you can enjoy it before and/or after your treatment. The choice is yours.
Your esthetician will meet you in the relaxation lounge to take you to your treatment room.
All of our estheticians are certified and hold a diploma from an esthetic training centre.
Once you set foot inside, you will be immersed in the room’s calming atmosphere. Soft background music, subdued lighting, a warmth in the air, and the scent of the essential oil you have chosen will welcome you. Everything will be in place to allow you to experience a moment of pure bliss. Make yourself at home and let yourself go completely.
What We Use
To offer you top-quality care, we use products from the luxurious brand Comfort Zone in all our treatments. These products are made from the finest natural ingredients available, combined with the most advanced high-tech molecules and carrier systems to guarantee maximum efficacy, safety, and pleasure. The products are made in Italy, and Comfort Zone uses energy from renewable resources.
Comfort Zone products are available for purchase at our boutique.
How It Works
For you to draw the maximum benefit from your treatment, we encourage you to talk with your esthetician before and throughout your experience. Don’t be afraid to ask questions, identify any discomfort, express your specific needs, or ask them to adjust the pressure they are applying. By sharing your needs during the treatment, your esthetician will have a better understanding of your expectations.
The beginning of your body care treatment will be marked by a rest ritual which includes deep breaths and essential oil. From then on, you are invited to indulge in the experience. Your departure will also feature this ritual, so you may re-enter the normal world gently.
And now all that’s left to do is for you to enjoy your first of many body care treatments to the fullest.
FAQ
Find the answers to all your body and face care questions.
No, the thermal experience is not included in the purchase of a body or face care treatment. If you’d like to enjoy the thermal experience along with your treatment, you must add it separately during booking.
Yes! Do note that body and face care treatments do not include the thermal experience. If you’d like to enjoy the thermal experience along with your treatment, you must add it separately during booking.
Tipping is at your discretion. It is preferable to plan in advance in order to facilitate the process. We suggest a minimum of 15%.
Because essential oils are not recommended for pregnant or breastfeeding women, please inform your esthetician if you are currently pregnant or breastfeeding. Foot care and facial care treatments should be prioritized during this period.
