Massages

Start by booking the right massage for you. Take the time to consider what you want and need. Is there a specific issue you’d like to focus on, or do you simply wish to relax? Choose the massage that answers your needs. However, have no worries, on the day of your appointment, our massage therapist will personalize your experience.  

On the day of your appointment, please arrive 15 minutes prior to your massage. This will allow time for you to fill out our health questionnaire.

To draw maximum benefit from your experience, we recommend you speak with your massage therapist before your treatment and, most importantly, throughout. Don’t hesitate to ask questions, identify your pain, express your needs or any discomfort. By communicating clearly, you ensure your experience will be as beneficial as it is restful. 

We recommend disrobing to enjoy a massage. However, we respect the choice of our guests who prefer to wear their undergarments throughout their treatment. To respect your privacy, you will always be covered by a sheet during your treatment, only the part of your body being massaged will be uncovered. 

Yes. All our massage therapists are accredited in the spa’s respective province and, as such, can issue receipts for insurance purposes. We always recommend that you verify with your insurance provider to confirm their requirements prior to your massage. 

Yes, all our massage therapists are accredited and, as such, can issue receipts for insurance purposes. We do suggest you validate your coverage with your insurance provider to confirm their requirements prior to your reservation. 

Yes, of course! Simply send us an email with your name, the date of your visit and a brief message indicating you wish to have a new receipt issued. You will receive your replacement receipt by email within 2 to 3 business days. 

Please arrive 15 minutes before your massage time. This will allow time for you to fill out our health questionnaire. 

No, the thermal experience is not included in the purchase of a massage. If you’d like to enjoy the thermal experience along with your massage, you must add it separately during booking. 

Tipping is at your discretion. We suggest a minimum of 15%. 

The Mom-to-Be massage is perfect for those expecting! An unscented massage medium is used during this massage as essential oils are not recommended during pregnancy or whilst breastfeeding. 

Yes! You may enjoy a massage or body care treatment on its own. Do note that massages and body care treatments do not include the thermal experience. Should you wish to enjoy a moment’s respite at the spa village that includes multiple experiences, you must book them as such.